Canadians are tough, eh?

Discussion in 'The Lighter Side...PG-13' started by heinleinfan, Oct 18, 2012.

  1. heinleinfan

    heinleinfan New Member

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    But do they know how to count?

    I used to work taking incoming customer service calls for a department store credit card. I managed both Canadian and US accounts. We had to verify identity with the last 4 digits of a customer's social security number for US, and social insurance number for Canada.

    I had this conversation more than once with different Canadians:

    me: Thank you, sir, may I please have the last four digits of your social?
    him: I'm in Canada, our number doesn't end in four digits, it's three.
    me: Yes sir, I understand. Could have the last four numbers of that number?
    him: I'm telling you, it's three and three and three, it doesn't end in four numbers like you Americans do.
    me: Yes sir, I do understand the formats for the numbers are different. But out of your entire 9 digit social insurance number, could I have the last four numbers?
    him: I can give you the last three, but my number doesn't end in four numbers.
    me: :frustrated:
     
  2. PerryBee

    PerryBee New Member

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    Hasn't anyone ever explained to you - "The customer is always right?"

    By the way............................... our Social Insurance Number ends with only 3 digits! :lol: :rolling::rotfl:

    P.S. - I said tough, nothing about smart in there! :mrgreen:
     

  3. Slowmodem

    Slowmodem New Member

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    Maybe it's because of the metric system? :roll: