So... I received this email today, after sitting on the porch waiting for new bees for our TBH. To: Affected Pigeon Mountain Customers Subject: Live Bees Shipped UPS Next Day Air May 30th From: S W McCloud Dear Customers I must inform you that all 454 packages of bees shipped out on UPS next day air to you on May 30th have been destroyed somehow. This happened at the Louisville UPS center in Kentucky. For 61 of you, this is the second time in less than two weeks that this has happened, your bees were destroyed at the Louisville distribution center previously. Obviously to say we are heartbroken is an understatement! We do not know what happened at UPS, our account manager Mr. Russel Ayers informed us of this a couple hours ago. He does not know what happened either at this point, only that all the 454 packages of bees are destroyed. Mr. Ayers has given us permission to provide his e-mail address and phone number for any of you whom wish to contact him at UPS. Mr. Ayers has worked extremely hard to make sure all went well with the shipment and I believe is as upset as we are with what has happened.